FAQs - Feit Electric (2024)

General QuestionsPurchase, warranty, and compatibility

BUYING GUIDES
Need to Replace a Feit Electric Product and Looking for Recommendations on What to Buy?

Compatibility Guides
What Ballasts are Compatible with Feit Electric Replacement LED Light Bulbs?What Dimmers are Compatible with Feit Electric Dimmable Lights?

Warranty Returns and Claims
What Should I Do if I have a Defective Product or Need Help with Warranty Replacement?What is Feit Electric's Warranty Return Policy?

LED Lighting

How to Use
Grow Lighting FAQsCan I Install a Security Fixture to a Junction Box without a Ground Wire?How to Sync or Reset Color Selectable Lights with a Wall Light SwitchGeneral LED FAQsCan I Direct Wire Plug In Shop Lights?

Troubleshooting
Motion Activated Bulb Troubleshooting and Operation TipsDusk to Dawn Light Bulb Troubleshooting and Operation TipsMy Linear Tube Plug and Play LED Lamp Will Not Turn On After Installation

String Lights

How to Use
Can I Cut The Wire On My String Light Strand?If One Bulb Burns Out Will it Affect My Entire String Light?Can Feit Electric String Lights Be Used with Dimmers?Can I use String Lights Outdoors?How Many String Light Strands Can I Connect Together?How to Replace String Light Bulbs?

Troubleshooting
Why Do None Of My String Light Bulbs Light Up?How Do I Replace My Remote Control for Color Changing String Lights?What Do I Do About Mold On String Lights from Outdoor Use?Why Do Some of My String Light Bulbs Not Light Up?

Getting Started
How Do I Install and Plug In the OneSync Under Cabinet Rope Light?How Do I Install and Plug In the OneSync Under Cabinet Puck Lights?How Do I Install the OneSync Handheld Remote Control?How Do I Install the OneSync Under Cabinet Tape Light?How Do I Install the OneSync 2 AC Outlet Line Adapter?How Do I Install the OneSync Wireless Control Pad?How Do I Install and Plug In the OneSync Under Cabinet Light Bar?How Do I Install and Plug In the OneSync Under Cabinet Flat Panel?How Do I Hardwire the OneSync Under Cabinet Flat Panel?

How to Use
How Do I Control My OneSync Lights With Two or More Remotes?How Do I Pair OneSync Products Without A Remote Control?How do I Rejoin the OneSync Under Cabinet Tape Light After It Has Been Cut?If You Use a Wall Light Switch to Turn On/Off Will OneSync Under Cabinet Light Remember Color and Dim Settings?

Troubleshooting
How to Pair the OneSync LED Lighting System Remote Controls

Smart CamerasSmart cameras and video dorbells

Getting Started
How to Connect Your Smart Indoor Camera to the Feit Electric AppHow to Connect Your Smart Outdoor Camera to the Feit Electric AppHow to Connect Your Smart Video Doorbell to the Feit Electric AppInstalling the Smart Camera BulbHow to Connect Your Smart Doorbell to an Electronic ChimeInstalling the Smart Wi-Fi Panel Light CameraHow to Connect Your Smart Doorbell to a Mechanical ChimeConnecting Camera Bulb to Feit Electric App Using QR CodeCan the Smart Doorbell Work With Intercom Systems?Connecting Smart Panel Light Camera to Feit Electric App Using QR CodeWhat Kinds of Chimes Work With the Smart Doorbell?Transformer Requirements for Video Doorbell Camera

Troubleshooting
My Smart Doorbell Stays in Night Mode During the DayWhat Does it Mean if My Camera / Doorbell Status is Offline or the Indicator Light is Flashing?How to Troubleshoot Connecting Your Smart Camera / DoorbellTroubleshooting Problems with New Smart Camera / Doorbell on Existing NetworkMy Smart Camera / Doorbell Can't Connect to Wi-Fi

Smart Dimmers

Getting Started
How Do I Install the Smart Dimmer as a 3-Way Dimmer?How Do I Install the Smart Dimmer as a Single Pole Dimmer?Connecting your Smart Plug using the Feit Electric appHow to install and wire your Feit Electric smart dimmer

How to use
Can I Use A Regular Decorative Cover with my Smart Dimmer?Can the Smart Dimmer replace Single Pole or 3-Way Switches?How do I access the Smart Dimmer Features in the Feit Electric appHow do I rename my Smart Dimmer?Can I use my Smart Dimmer without the Feit Electric app?

Troubleshooting
Troubleshooting Problems with New Smart Dimmer Install on Existing NetworkHow Do I Set Up the Smart Dimmer on the Feit Electric App?How to Troubleshoot Connecting Your Smart Dimmer to Wi-FiThe lights are flickering with my Smart DimmerThe lights do not turn on with my Smart DimmerThe Smart Dimmer power indicator light does not turn onThe Smart Dimmer is only working intermittentlyWhat does it mean if my smart dimmer is offline or the power indicator light is flashing?How do I reset the Smart Dimmer?

Smart Flood Light Cameras

Getting Started
Can the Smart Flood Light Camera be mounted under a soffit or eave of a roof?How Do I Set Up My Smart Flood Light Camera on the Feit Electric App?How to Mount the Smart Flood Light Camera to a Flush J-Box

Troubleshooting
Flood Light is Not Turning On or Off as Expected with MotionHow to Troubleshoot Connecting My Smart Flood Light CameraTroubleshooting Problems with New Smart Flood Light Camera Install on Existing NetworkMy Smart Flood Light Camera is not recordingHow to reset the Smart Flood Light Camera so it will go into pairing mode?Why is the Smart Flood Light Camera video stream slow to load?What do the blinking LEDs on my smart flood light camera mean?Why is My Smart Flood Light Camera Offline or the Blue Indicator Light Flashing?

Smart LightingsBulbs, fixtures, recessed downlights, strip lights, string lights

Getting Started
Connecting Multiple Smart Recessed Lights to the Feit Electric App at the Same TimeHow to Connect the Smart Shop Light Using the Feit Electric AppHow to Connect Smart Strip Lights using the Feit Electric AppHow to Connect Smart Recessed Lighting Using the Feit Electric AppHow to Connect Smart Wi-Fi Bulbs Using the Feit Electric App

Troubleshooting
Troubleshooting Problems with New Shop Light Install on Existing NetworkHow to Troubleshoot Connecting Your Smart Shop LightTroubleshoot Connecting New Smart Recessed Light on Existing NetworkWhat Does it Mean If My Smart Recessed Lights are Offline or Flashing?Troubleshoot Connecting Smart Recessed LightI Can't Get the Remote to Work with my Smart Strip LightTroubleshooting Connecting New Smart Strip Light on Existing NetworkTroubleshoot Connecting Smart LED Strip LightHomeBrite TroubleshootingTroubleshooting New Smart Bulb Install on Existing NetworkWhat Does it Mean if My Smart Bulb or Light is Offline or Flashing?How to Reset the Smart bulbsHow to Troubleshoot Connecting Your Smart BulbHow to Troubleshoot Problems Changing Color Using Smart Wi-Fi BulbsWhat Does it Mean if My Bulb Status is Offline or the Bulb is FlashingTroubleshoot Pairing HomeKit

How to Use
HomeBrite Setup and OperationSmart Bulbs Frequently Asked Questions

Getting Started
How to Connect Your Smart Sensor to the Feit Electric AppConnecting the Outdoor Smart Wi-Fi Yard Stake/Plug to the Feit Electric AppConnecting the Smart Indoor Plug or Wall Strip using the Feit Electric AppHow Do I Install the Smart Outdoor Plug?

How to Use
Is it safe to use my Outdoor Plug outside even in bad weather?Do I need to buy smart devices to be able to control them with the Plug?How do I change the name of my Plug?Can I turn on/off my Plug without the Feit Electric app?

Troubleshooting
What if My Smart Wi-Fi Sensor is Offline or Keeps Disconnecting?How to Troubleshoot Connecting Smart Wi-Fi SensorsTroubleshooting Problems with Smart Sensors on Existing NetworkHow to Troubleshoot Connecting New Outdoor Smart Plug/Yard StakeTroubleshooting Connecting New Outdoor Smart Plug/ Yard Stake on Existing NetworkTroubleshooting Problem with New Indoor Smart Plug Power Strip Install on Existing NetworkHow to Troubleshoot Connecting Your Smart Plug/ Power StripWhat If My Smart Outdoor Plug/Yard Stake is Offline, Indicator Light is Flashing or It Keeps Disconnecting?What If My Smart Indoor Plug/Power Strip is Offline, Indicator Light is Flashing or It Keeps Disconnecting?How do I reset the Smart Plug?I am not able to control devices plugged into my Smart PlugWhat does the red indicator light mean on my Smart Outdoor Plug?

Feit Electric AppHow to use features and FAQs

How to Use
Device Management and How to Reorder Device Listing on Home Page in Feit AppHow to Install the Feit Electric Smart Wi-Fi AppHow to Send Feedback In the Feit Electric AppEditing and Deleting Schedules in the Feit AppWhat Smartphones or Tablets Work with the Feit Smart Wi-Fi App?How Do I Create, Manage or Delete GroupsWhat Time Zone Do the Smart Wi-Fi Devices Configure To?How Do I Share Control of my Feit Smart Device with Other Users?How do I delete an account in the Feit Electric app?How Do I Delete a Smart Wi-Fi Device from the Feit Electric App?How do I retrieve the IP or Mac address of the smart device?How To Set Up Siri Shortcuts Using Smart ScenesHow to Set Up Smart ScenesHow To Set Up Automations

Troubleshooting
How To Create A Device Issue Ticket In The Feit Electric AppHow to Troubleshoot Wi-Fi Connectivity IssuesHow many Smart Wi-Fi devices can my router handle?Can I move Smart Wi-Fi devices to a different location?How secure are the Smart Wi-Fi products from hackers?Are the Smart Wi-Fi products compatible with Mesh Routers?Connecting Smart Devices using AP Mode Video and Guide

Voice Assistants Google Alexa
Alexa UnrecognizedHow to Connect your Smart Device to your Alexa OR Google AssistantDo Feit bulbs work with Google assistant

Trouble Connecting Smart Product with Google or Alexa

I’m having trouble controlling my Smart Wi-Fi device with AlexaI’m having trouble controlling my Smart Wi-Fi product with Google Assistant

FAQs - Feit Electric (2024)
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